At HIKAL CRM, we take the General Data Protection Regulation (GDPR) seriously and are committed to ensuring that we comply with all requirements under the regulation.Our goal is to provide transparency about how we collect, use, and protect personal data.
We collect personal data such as name, email address, and phone number when you sign up for our CRM solution. We only collect personal data that is necessary for the operation of our services and do not share this data with any third parties.
We process personal data to provide our services and improve the user experience. We do not process personal data for any other purposes without the user's consent.
We implement industry-standard security measures to protect personal data from unauthorised access, modification, disclosure, or destruction. We also monitor our systems to detect and respond to any security incidents.
We only retain personal data for as long as necessary to provide our services or comply with legal obligations. Once personal data is no longer needed, we securely delete or anonymize it.
We respect data subjects' rights to access, rectify, delete, and object to the processing of their personal data. Data subjects can exercise their rights by contacting us at policy@hikalagency.com.
In the event of a data breach, we will notify the relevant authorities and affected individuals without undue delay and take appropriate measures to minimise harm.
If you have any questions or concerns about how we handle personal data or our GDPR compliance, please do not hesitate to contact us at policy@hikalagency.com.